2. Eligibility for Refunds

Refunds will be provided in the following scenarios:
Billing errors: If you are incorrectly billed or charged for our service.
Service downtime: If our service experiences prolonged downtime that significantly impacts
your ability to use it, and we are unable to resolve the issue promptly.
Dissatisfaction: If you are dissatisfied with our service within the first 7 days of purchase, subject to conditions outlined below.

3. Conditions for Dissatisfaction Refunds

Refunds for dissatisfaction will only be issued if:
The request is made within 7 days of the initial purchase.
You have made a reasonable effort to resolve the issue with our customer support team.
The reason for dissatisfaction is valid and substantiated.

4. Requesting a Refund

To request a refund, please contact our customer support team at contact@oneayush.com with your purchase details and reason for refund.
Refunds will be processed within 5 business days of approval.
Refunds will be issued using the same payment method used for the original purchase.

5. Contact Information

If you have any questions or concerns about our refund policy, please contact us at:
Email: info@oneayush.com
Website: www.oneayush.com
Note: This refund policy is subject to change at the discretion of Aushadam Health Tech Solutions LLP. Please refer to our website for the most up-to-date version.